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March 30 Update on State Order
Posted on 03/24/2020
latest update

Below are updates on modifications being made to City services:

UTILITY BILL PAYMENTS – Please pay from home. The City’s online payment system and Pay-By-Phone are the easiest and safest way to make your utility payments. PLEASE NOTE: The $2.75 convenience fee issued by the credit card company will be credited back to your account. Don’t let the $2.75 fee keep you from making credit card payments.

SANITATION UPDATE – Please place your garbage and recycling containers on the curb on the night before your pick-up. The schedule has been adjusted to keep crews from all working at the same time and the first crew goes out at 6 a.m. each morning.

ENFORCEMENT OF THE STAY-AT-HOME ORDER – Violating the stay-at-home order is a class two misdemeanor, which means a maximum of 60 days in jail and a $1,000 fine, according to the North Carolina General Assembly. Please read the complete order so you will know how it impacts you. Statesville Police Chief David Addison stated that his officers will help clarify the order and its enforcement when necessary.

CITY FACILITIES – all City facilities will remain closed to the public, including the City Hall building. Please try to do all City business via phone or email. Make appointments before coming if you need to see someone in person.


Email or call 704-878-3586 if you need more info.