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Moratorium on Utility Disconnects Continued
Posted on 06/01/2020
Utility Update

N.C. Governor Roy Cooper has issued Executive Order 142 which:

  • Prohibits utility disconnections for all residential customers
  • Prohibits billing or collection of late fees, penalties and other charges for failure to pay
  • Continues to provide that once the executive order ends, utilities must give customers the chance to set up a repayment plan for charges that became due during the effective period of the order
  • Sets the default term to six months for cases when the utility and customer cannot agree on the terms of a repayment plans
  • States explicitly that customers are ultimately responsible for the cost of the utilities that they use