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Fitness Center
SFAC Opens Up Sept. 8
09/04/2020
After being closed since March due to COVID-19 restrictions, the Statesville Fitness and Activity Center will open Tuesday, Sept. 8, with some adjustments to its lay-out and operations.
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Census Taker
Census Count Goes Door-to-Door
08/17/2020
If your household has yet to respond to the census, you can expect a knock at your door soon. In Statesville, that is about 40% of households. This number is too high and risks a lot of undercount with one less month to complete the count. We STILL need people to self-respond. Self-response has historically been more accurate and reliable, and with the shortened timeline, we need census workers to have fewer households to go to. But if you do get visited by a census worker, keep this information in mind:
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Firefighter Face Mask
Free Face Masks
07/30/2020
Beginning July 30, all four Statesville Fire Stations will be distributing free face coverings to the public, Monday-Friday from 9 a.m. until 4 p.m. Although the stations are closed due to COVID-19, you can just ring the doorbell and someone will assist you. In order to make sure as many folks are served as possible, there is a limit of two masks per household. Click on Read Article for station locations.
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Utility Payment Update
Customer Services Will Help Set up Payment Plans
07/21/2020
Statesville Utilities customers are urged to contact the Customer Services Office as soon as possible to set up a payment plan for any balances they may have. The executive order which has allowed residential utility customers to defer payment of their utility bills is expected to expire July 29, 2020. Let our customer services staff help you make a plan to get caught up.
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Plan B
Phase II Extended
07/15/2020
Gov. Roy Cooper has announced the extension of Phase II until August 7, which previously would have ended July 17. Additionally, Cooper stated that schools in North Carolina will be re-opening in the fall using the North Carolina Department of Health and Human Services’ Plan B scenario, allowing K-12 public schools to reopen in the fall with limited in-person capacity, social distancing, and mask requirements. Districts also have the ability to choose to use Plan C, and opt for completely remote learning. Each school district will determine what is best for their students, and parents should consult their child’s district to learn more about re-opening plans. Continue reading for links to Phase II information and the plans announced by Iredell-Statesville Schools.
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Mask
Face Masks Guidance
06/26/2020
Based on the guidance that we have been given by state officials, beginning at 5 p.m. on June 26, the City of Statesville is requiring that masks be worn on City property when it is not possible to maintain a six-foot distance with someone. The same guidelines and exceptions issued in Executive Order 147 apply inside all city buildings and outside on city property. Individuals conducting business inside city offices will be expected to wear a mask and one will be provided when possible. Masks are not required when in the water at the Statesville Leisure Pool or using a water feature at the Statesville Splash Pad. Otherwise, masks will be required at these facilities if social distancing cannot be maintained.
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Utility Update
Moratorium on Utility Disconnects Continued
06/01/2020
N.C. Governor Cooper has extended the moratorium on utility shutoffs until July 31, 2020. Executive Order 142 was issued over the weekend and is effective immediately. It prohibits utility disconnections for all residential customers and the billing or collection of late fees, penalties and other charges for failure to pay. Also, once the executive order ends, utilities must give customers the chance to set up a repayment plan for charges that became due during the effective period of the order, and sets the default term to six months for cases when the utility and customer cannot agree on the terms of a repayment plan. it explicitly states that customers are ultimately responsible for the cost of the utilities that they use.
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Phase 2 Graphic
Reopening Plans for Phase 2
05/22/2020
Statesville has announced its reopening plan that correlates with Phase 2 of Governor Cooper’s modification of the state’s Stay At Home order. Major changes include the re-opening of City Hall to the public, the planned opening of the Statesville Leisure Pool and Splash Pad on June 5, 2020 and the operation of a day camp by the Recreation & Parks Department. More information on the pool and splash pad openings and summer camp schedule will be released before June 5. The customer services offices will remain closed. Utility payments will continue to be taken at the drive thru lanes at 301 S. Center St. Playground equipment will remain closed, but groups up to 25 may reserve outdoor shelters in the City parks. Phase 2 will commence on Tuesday, May 26, 2020.
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Phase 1 Reopening Plan
Statesville Reopening Plan
05/08/2020
Statesville has announced its reopening plan that correlates with Phase 1 of Governor Cooper’s modification of the state’s Stay At Home order. Limited public access to city facilities will be allowed by appointment. Utility collection will continue to be taken by drive thru lanes. Bathrooms in the parks will be open, but playgrounds will remain closed. Public meetings will continue to limit public admittance. More information on Phase 1 can be viewed by clicking on Read Article. Phase 1 plans will commence on Monday, May 11.
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Utility Bill Payment Info
Changes in Utility Bill Payments
04/02/2020
To help ensure residents can stay in their homes and slow the spread of the coronavirus, Statesville has made some changes to its residential utilities payment policy. Here is a summary of the modifications for Residential Utilities Customers in effect for the next 60 days: (1) The $2.75 convenience fee charged by credit card companies is being credited back to the customer’s account. (2) The City will not disconnect a customer’s water, sewer or electric service for nonpayment. (3) Late fees and interest for nonpayments are being waived.
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Pay Online-Phone
Pay Online or By Phone
03/31/2020
Please stay at home and pay your utility bill online or by phone. The City will credit the $2.75 convenience fee (charged by the credit card company) back to your account. You can pay online at utilities.statesvillenc.net or call 704-878-3564 and follow the instructions. Be sure to have your account number with you. Please continue reading.
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latest update
March 30 Update on State Order
03/24/2020
The Stay-At-Home Order is in effect statewide. You should only be out if you are traveling to and from work, picking up essential food and medical supplies/assistance. Practice social distancing at all times, keeping a minimum of six feet away from others. Getting out and exercising is encouraged, but you should keep six feet away from others. Violating the stay-at-home order is a class two misdemeanor, which means a maximum of 60 days in jail and a $1,000 fine. Please read the complete order so you will know how it impacts you.
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resident update
Monday's Update for COVID-19
03/20/2020
Monday brought news from the Governor that K-12 public schools will be closed through May 15 statewide. There are currently 8 presumptive positive cases in Iredell County. Check here for information!
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rumor control
Rumor Control Request
03/19/2020
Please help us stop the spread of COVD-19 and COVD-19 rumors! The City is following the directives issued by the N.C. Governor. We ask that you do too! If you have concerns or questions about closings or safety, please email info@statesvillenc.net or call 704-878-3586. (The video about the City closing grocery stores and gas stations is false.)
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state of emergency
Declaration of a State of Emergency
03/16/2020
Statesville has declared a State of Emergency for the Coronavirus Disease 2019 (COVID-19)
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facility closing
Closings
03/16/2020
The Recreation & Parks Department has announced the following closings: Statesville Fitness & Activity Center, the Bentley Community Center, and the Bristol Road Community Center will be closed until further notice. All facility rentals at recreation centers and outdoor shelters, and all city-sponsored programs such as sports leagues, senior trips, events, are currently cancelled through April 12th. Parks are still open. Please note that park equipment and bathroom facilities are cleaned daily. Plan accordingly.
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Coronavirus update
March 17 COVID-19 Update
03/13/2020
Effective immediately, the City of Statesville will not disconnect any customer’s service for non-payment, in order to give customers experiencing financial hardship extra time to make payments. The City will continue to read meters and send bills. We encourage customers to pay what they can to avoid building up a large balance that will be harder to pay off later. Also, effective immediately, the City is limiting walk-in access to the City Office Building, including the Customer Services area. (Collections Office) Customers who have traditionally paid in person should use other options for their own safety and convenience. Continue reading for additional information
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