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Community Survey Underway
Posted on 11/15/2021
firefighters on roofThe Statesville Fire Department is committed to providing excellent fire service to the community and wants you to tell them how they’re doing! Community organizations, businesses and residents are invited to participate in a special survey that focuses on the needs and expectations of the SFD.

The survey is available online at www.statesvillenc.net/fire and allows individuals to prioritize SFD programs.

Information from the survey will be used by the SFD to evaluate current programs and future priorities. That’s why it’s important to understand what the community expects of its fire and emergency services.

With this knowledge, internal emphasis may need to be changed or bolstered to fulfill the community needs. In certain areas, education on the level of service that is already available may be all that is needed.

In order to dedicate time, energy, and resources to services most desired by its community, SFD needs to understand what the customers consider to be their priorities. With that, the external stakeholders survey will ask those who participate to prioritize the programs offered by the organization through a process of direct comparison.