Skip To Content

Pay Now
Menu
Summer Storm Preparedness
Posted on 08/02/2019
Summer Storms

Very heavy storms came through the area Thursday night, keeping Statesville City Police, Fire, Electric and Street crews busy responding to downed trees, power outages, blocked roads, and other storm-related calls.  

During the height of the storm, a tree fell down across W. Front St. onto a home, taking down power lines with it.  This outage primarily impacted residents in the area of W. Front St. and Patterson St. for several hours.  The storm also caused limbs and other tress to fall and several smaller outages were reported.  All power had been restored to Statesville Electric customers by Friday morning.  There were several other trees down and power outages, but power and causing outages in west and south Statesville.

This is summer storm season and the City wants you to be safe and prepared. 

REPORTING POWER OUTAGES:  If you are a Statesville Electric Customer and lose power, call 704-878-3479 to report the outage.  The automated system will call you back once power is restored to confirm your power is back on.  It is important to answer this call and press 1 if you have power and 2 if the power is still out.  This information helps the crews determine where there are still outages.

STORM SAFETY:  Seek shelter during a storm. You have much greater odds of being struck by lightning than winning the lottery. Know the “30/30” rule: When you see a lightning flash, start counting. If you don't make it to 30 before hearing the thunder, head indoors. Then stay indoors until 30 minutes after hearing the last boom of thunder.

If you are indoors, do not use running water as it can conduct electricity from a lightning strike. Do not use a corded telephone or other electrical equipment like computers and appliances. Stay away from windows and doors, and stay off porches.

If no shelter from lightning is available, stay away from trees, squat down and put your hands on your knees with your head in between to make yourself a smaller target. If you’re in the water, head for shore immediately and avoid metal objects. Water and metal can both carry an electrical current. If you're in a group of people, spread out.

If someone is struck by lightning, call 9-1-1 or send for help immediately. The injured person does not carry an electrical charge, so it is OK to check on them and provide first aid/CPR.

To help lessen some of the potential damage from a lightning strike: Remove dead or overhanging tree branches that could fall on your house if the tree is struck by lightning.

Stay away from downed trees and fallen limbs.  There may be a line down in the yard that is hidden.

SURGE PROTECTION: Unplug appliances and electronic equipment when not in use.  Put your entire house on a surge-protection system.  Call the Statesville Electric Utilities Department for more information at 704-761-2371.

EMERGENCY NUMBERS:

Fire, Injury, Live electric lines: 911

Downed tree on property, blocking street: (after hours) 704-878-3406; (7:30 a.m. – 4:30 p.m.) 704-878 832-3828

Flooded Streets: 704-878-3406

Power Outage: 704-878-3479 (24/7)

Non-injury accidents: 704-878-3406